Warranty & Refund Policy
At Meuven, we are committed to delivering quality clothing, footwear, and accessories designed for durability, comfort, and everyday wear.
To ensure customer satisfaction, all Meuven products include a 90-day limited warranty against manufacturing defects.
Warranty Coverage
Our warranty covers defects related to materials or manufacturing, including:
✅ Manufacturing or material defects
✅ Stitching, seam, or sole issues not caused by misuse
✅ Functional issues affecting the normal use of the product
✅ Defective zippers, buttons, buckles, or hardware (when not caused by misuse)
If a defect is confirmed, Meuven will provide a replacement product at no additional cost.
What Is Not Covered
The warranty does not cover:
❌ Damage caused by misuse, accidents, or modifications
❌ Normal wear and tear resulting from regular use
❌ Damage caused by excessive exposure to water, heat, or chemicals
❌ Damage caused by improper washing, drying, or care
How to Request Warranty Support
To request warranty assistance, please contact our support team and include the following information:
- Your order number or proof of purchase
- A brief description of the issue
- Clear photos of the product and the problem
Support requests can be sent to:
📧 support@meuven.com
Our team will review your request and provide instructions for the next steps.
Refund & Return Policy
If you are not satisfied with your purchase, you may request a return under the following conditions.
Returned items must be:
- In new and unused condition
- Returned with original packaging and tags (if applicable)
- Free from stains, odors, or signs of wear
Return requests must be submitted within 30 days of delivery.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Once the returned item is received and inspected, refunds will be processed within 7 business days to the original payment method.
Contact Information
If you have any questions regarding warranties, returns, or refunds, please contact us:
Meuven
📧 support@meuven.com
📍 7901 4th St N STE 300, St. Petersburg, FL 33702, USA
Meuven – Style Without Limits.